Terms of Service
These terms apply when you book a mobile detailing service with Stamford Auto Detailing ("we", "us"). By booking, you agree to them.
Services
We provide mobile hand washing, interior detailing, paint decontamination, polishing, paint correction and protective coatings at your location. Package contents are listed on our website and may be updated from time to time. Results vary with the age, condition and prior care of the vehicle.
Booking
A request through our website, phone or text is not confirmed until we reply with a date and time. Please give accurate details about the vehicle, its size and condition, and the service address so we can plan the right time and products.
Pricing & payment
Prices on our website are starting prices. Larger vehicles, heavy soiling, pet hair, sand, stains or excessive contamination may require extra time and cost. We will tell you before any extra work begins. Payment is due when the service is completed.
Cancellations & weather
Please give us at least 24 hours' notice if you need to cancel or reschedule. Because we work outdoors, we may reschedule for rain, snow, extreme heat or cold, and will contact you as early as possible to find a new time.
Your location
You confirm that you own the vehicle or are authorized to book service on it, and that we have permission to work at the service address. Please make sure the vehicle is accessible and there is safe space to work around it.
Vehicle condition & belongings
Please remove personal belongings and valuables before we arrive. We inspect the vehicle before starting and will point out existing damage such as chips, deep scratches, dents or failing clear coat. Polishing and correction reduce defects but cannot repair damage that goes through the paint.
Protective coatings
Stated protection periods for sealants and ceramic coatings are estimates under normal use and proper maintenance. Automatic car washes, harsh chemicals and neglect can shorten them. We will share aftercare guidance after your service.
Satisfaction & liability
If something isn't right, tell us within 48 hours and we will come back to review it. We are not responsible for pre-existing damage, loose trim, aftermarket parts, or items left in the vehicle. To the extent allowed by law, our liability is limited to the amount paid for the service.
Contact
Questions about these terms? Get in touch.